Important COVID-19 Information

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FAQ

FAQ

Here is a list of frequently asked questions you may have about your online class. If you have a question not listed here, please check the Canvas Guides for further guidance, or contact the Help Desk.

What are the minimum computer requirements for taking online classes?

Minimum Computer Requirements for Canvas:


Minimum Computer Requirements For Blackboard:

  Desktop/Laptop Mobile Phone/Tablet
Operating System Windows: 7, 8, 10
Mac OSX: 10.8, 10.9, 10.10, 10.11, 10.12
iOS, Android, Windows Mobile, Chrome OS
Processor 1 GHz Processor 1 GHz Processor
Memory 4GB of RAM 2GB of RAM
Monitor 1024 x 768 Resolution n/a
Hard Drive Space 5GB of free space n/a
Home Internet Speed DSL — 12Mbps
Cable — 20Mbps
DSL — 12Mbps
Cable — 20Mbps
Internet Browser IE8, IE9, IE10, Safari 5+, or Chrome Android, Safari 6+, Chrome 35+
Java Installation required Some features not available in Mobile versions
Flash Player Installation required Some features not available in Mobile versions
Camera/Microphone For some classes these items are required. Please check with your instructor before the beginning of class! If you need to purchase these and they are not built in – we recommend 1st tier vendors like Dell, Lenovo, Apple, etc  
For Blackboard Access Go to bb2.doane.edu in a supported browser Need to Download Application through the App Store or Google Play
How do I reset my password?

Contact the help desk, or reset from this page here

When will I see my courses?

Students can see the course, textbook, and syllabus 7 days before the start of the term.

When can I start my course?

Courses open at 6 A.M. (CST) on the first Monday of the term

How do I see my grades?

In your course, select Grades from the navigation.

Canvas Grades

Play this video for more information on Grades in Canvas

How long will I have access to a course after the last day?

Students have 30 days from the final day of the term to check grades, and back-up their work. 

How do I access Canvas

Login to Canvas at https://doane.instructure.com 
Use your Doane username and password. 

Canvas Resources